Recommended Documents

In order to help my customers with their computers, I've created a number of documents.  Please feel free to use these documents to further your understanding of your computer.  If you have any questions about any of these documents and/or suggestions about future documents, please feel free to contact me at Hughes Glantzberg.

5 Steps to Help Avoid Instant Message Viruses - Watch out for files sent in IM—they could be viruses in disguise.

7 Tips to Manage Your Files Better - You work with documents, presentations, graphics, and other files all day.  And then how much time do you spend looking for files that you worked on? A couple minutes here and a couple minutes there. On a daily basis, it can all add up.

11 Tips for creating Tables in Word - Microsoft Word tables may be the unsung hero of the document formatting world.  Simple and straightforward or slick and sophisticated, Word tables let you arrange your thoughts and data in ways that make sense to the people you're trying to reach.

Computer Dictionary - When you’re working on the computer by yourself, it doesn’t matter what you call something.  You can call memory disk space or your desktop the screen or just about anything else you might come up with.  You know what you’re talking about.  If you’re talking to someone else about your computer, it’s nice to have a common meaning and name for the terms you use.  It makes communicating easier when everyone knows what you’re talking about.

Create Your First Workbook - You've been asked to enter data in Excel, but you've never worked with Excel.  Where do you begin?  Or perhaps you have worked in Excel a time or two, but you still wonder how to do some of the basics — how to enter different kinds of data, how to edit data, or how to add and delete extra columns and rows.  This is the place to learn the skills you need to work in Excel, quickly and with little fuss.

Excel - Hints, tips and tricks.

Fighting Spam - If you send or receive E-Mail, you probably get spam.  Maybe a lot of spam.  Ever wonder why you get so much junk E-Mail?  It's a lucrative business.  It's cheap to send out millions, even billions, of E-Mail messages.  Go figure: if even a tiny percentage of a hundred million people buy something in response to an E-Mail message, that's a lot!  So what can you do about spam?  Quite a bit, as it turns out.  Let's explore some of the ways you can stop the deluge.

Google Problem - Go to on the Internet, enter your phone number, and see what you get.  If you're LUCKY, you won't get anything.  If you're NOT, you'll get a link to a map right to your front door!!!!!

Google Search - To enter a query into Google, just type in a few descriptive words and hit the <Enter> key (or click on the Google Search button) for a list of relevant web pages.  Since Google only returns web pages that contain all the words in your query, refining or narrowing your search is as simple as adding more words to the search terms you have already entered.  Your new query will return a smaller subset of the pages Google found for your original "too-broad" query.

Healthy Computing Guide - This guide is designed to help you be comfortable and productive while using your computer.  It may also help you reduce your risk of experiencing painful and disabling injuries or disorders described in the following Health Warning.

How to Minimize Your Risk of ID Theft - Protect yourself.

Internet - Hints, tips and tricks.

Introduction to Windows 98 - Yes, I know.  There are a lot of books out there that talk about Windows 98.   Few of these are really user-friendly and written in a way that makes learning fun and easy.  If you have found one that you like, please take a few minutes to share the title with me as I would love to know about it.  My attempt here is to help the novice understand some of the power of Windows 98 while getting started with the basics.

Maintain Your Computer - Now there's a subject that ranks on the excitement scale just below cleaning gutters and just above watching paint dry. But we all know that not doing system maintenance can result in some real excitement—of the type none of us wish to experience.

MS Word Test - If there’s one piece of software that everyone needs to know, it’s Microsoft Word.  You can get by with a shallow understanding of Outlook or maybe even Excel, but you should be able to make Word do whatever you need it to do.  A solid understanding of Word should provide a good set of basic skills for learning other programs as well.

This short test will tell you what you know about MS Word and how well you know it.  This test takes into account the variety of methods Word provides to accomplish the same task.  The test results will give you an idea of the depth of your skills as well.

Organize Your E-Mail - I provide seven ways in which to improve your productivity in using E-Mail.

Outlook - Hints, tips and tricks.

Outlook and Outlook Express Stationery - Microsoft Outlook and Outlook Express are very popular E-Mail programs.  A lot of people are using these programs to send E-Mail to their friends and family.  Unfortunately, people don’t explore the full potential of these powerful programs.  They send textual messages.  These are fine, but Outlook and Outlook Express offer something more – stationery.  Stationery provides such things as background, sound or music, and font control to which you add your own text.

PowerPoint - Hints, tips and tricks.

Tips and Tricks for Excel 2000 - More tips and tricks for Excel.

Virus Prevention Checklist - Recovering from a virus can be time-consuming and costly.  To help you avoid such problems in the first place, use this checklist that includes options to consider when developing your virus prevention policies and plans.  Of course, working environments differ, and it can be tricky to strike a balance between preventing viruses and hampering productivity.  While a particular method may seem prudent to some people, others may view it as too cumbersome and restrictive.  But the possibilities on this list should help you determine which strategies will be the most effective for you.  These virus prevention methods are real-life examples of practices already in place.

Windows - Hints, tips and tricks.

Windows Mail - This is a brief introduction to Windows Mail that's available in Windows Vista.

Windows Vista Tips - Learn quick ways to get the most out of Windows Vista.

Windows XP Home Edition Tips - Learn quick ways to get the most out of Windows XP Home Edition.

Word - No matter how long you've been using Microsoft Word, you can always learn new techniques to help you work faster and smarter.  Here are some of my favorite tips and tricks for Word, organized into three sections: The Basics, Advanced Tips, and Things You Don't Have to Do.